Privacy Policy

1. Introduction

State Street Lanes, LLC (“State Street Lanes,” “we,” “us,” or “our”) operates the website located at bowlstatestreet.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, submit forms, or interact with our services.

By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Site. This Privacy Policy is incorporated into and subject to our Terms & Conditions.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you interact with the Site, including:

• Contact forms: name, email address, phone number, and message content
• Lane reservation forms: name, email address, phone number, preferred date and time, party size, and number of lanes requested
• Party booking requests: name, contact information, event date, guest count, and package preferences
• League registration: name, contact information, team name, and skill level
• Email correspondence: any information you include in emails sent to admin@bowlstatestreet.com

2.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically by our servers and third-party services:

• Device information: browser type and version, operating system, device type (desktop, mobile, tablet), and screen resolution
• Usage data: pages visited, time spent on pages, referring website or source, click patterns, and navigation paths
• Network information: Internet Protocol (IP) address, approximate geographic location (city/region level, not precise), and Internet service provider
• Cookies and similar technologies: as described in Section 5 below

2.3 Information We Do Not Collect

We do not knowingly collect:

• Social Security numbers or government identification numbers
• Financial information such as credit card numbers, bank account numbers, or billing information through the Site (payment processing, if offered, is handled by third-party payment processors)
• Health or medical information
• Biometric data
• Information from children under the age of 13 (see Section 10)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Fulfill requests: to process and confirm lane reservations, party bookings, league registrations, and respond to contact form inquiries
• Communication: to send you confirmation emails, respond to your questions, and provide customer support
• Service improvement: to analyze how the Site is used, identify trends, and improve the Site's functionality, content, and user experience
• Safety and security: to detect, prevent, and address fraud, abuse, security risks, and technical issues
• Legal compliance: to comply with applicable legal obligations, resolve disputes, and enforce our agreements
• Marketing (opt-in only): if you have expressly opted in, we may send you promotional emails about events, specials, or news. You may opt out at any time by clicking “unsubscribe” in any marketing email or contacting us directly

We will not use your personal information for purposes materially different from those described above without providing you with notice and, where required by law, obtaining your consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service providers: we may share information with trusted third-party service providers who perform functions on our behalf, such as website hosting, email delivery, analytics, and payment processing. These providers are contractually obligated to use your information only as necessary to perform services for us and to protect its confidentiality
• Legal requirements: we may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• Business transfers: in the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information
• With your consent: we may share your information for other purposes with your explicit consent

5. Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operators. Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device until they expire or you delete them).

5.2 Types of Cookies We Use

5.3 Managing Cookies

When you first visit the Site, you will be presented with a cookie consent banner that allows you to accept all cookies or limit usage to essential cookies only. You can change your cookie preferences at any time by clearing your browser's cookies and revisiting the Site.

You can also manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of the Site and your ability to use certain features.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

5.4 Do Not Track

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no uniform standard for how companies should respond to DNT signals. At this time, the Site does not respond to DNT signals. However, you can manage your cookie preferences as described above.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Contact form submissions: retained for up to 2 years from the date of submission
• Reservation and booking records: retained for up to 3 years for business records and dispute resolution
• League registration data: retained for the duration of your league participation plus 2 years
• Analytics data: aggregated and anonymized data may be retained indefinitely for trend analysis
• Cookie consent preferences: retained in your browser's local storage until you clear it

When personal information is no longer needed, we will securely delete or anonymize it. If deletion is not possible (for example, because the information has been stored in backup archives), we will securely store and isolate it from any further processing until deletion is possible.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and the Site
• Secure hosting infrastructure with regular security updates
• Access controls limiting employee access to personal information to those who need it to perform their job functions
• Regular review of data collection, storage, and processing practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You transmit information to us at your own risk.

8. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Access: you may request a copy of the personal information we hold about you
• Correction: you may request that we correct any inaccurate or incomplete personal information
• Deletion: you may request that we delete your personal information, subject to certain exceptions (such as legal obligations or legitimate business interests)
• Opt-out of marketing: you may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any email or by contacting us directly
• Cookie preferences: you may manage your cookie preferences as described in Section 5.3
• Withdraw consent: where we rely on consent to process your information, you may withdraw that consent at any time

To exercise any of these rights, please contact us at admin@bowlstatestreet.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

9. Third-Party Services

The Site integrates with the following third-party services, each of which has its own privacy policy:

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with these services.

10. Children's Privacy

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at admin@bowlstatestreet.com. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly.

Users between the ages of 13 and 18 may use the Site with the involvement of a parent or guardian. We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy.

11. State-Specific Privacy Rights

11.1 Iowa Consumer Data Protection Act

If you are an Iowa resident, the Iowa Consumer Data Protection Act (effective January 1, 2025) may provide you with additional rights regarding your personal data, including the right to confirm whether we are processing your data, access your data, delete your data, and obtain a portable copy of your data. To exercise these rights, contact us at admin@bowlstatestreet.com.

11.2 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may provide you with additional rights, including the right to know what personal information we collect, the right to delete your information, the right to opt-out of the sale or sharing of your information, and the right to non-discrimination for exercising your rights. We do not sell or share personal information as defined by the CCPA/CPRA.

11.3 Other State Laws

Residents of other states with consumer privacy legislation (including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others) may have similar rights under their respective state laws. Please contact us to exercise your rights under applicable state law.

12. International Users

The Site is operated from the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using the Site, you consent to the transfer of your information to the United States.

If you are located in the European Economic Area (EEA), United Kingdom, or another region with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law. Under Iowa Code Chapter 715C, we will provide notification to affected individuals without unreasonable delay, and no later than required by law, following the discovery of a breach. Notification may be provided by email, mail, or through a conspicuous notice on the Site.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the “Last updated” date. If we make material changes to how we treat your personal information, we will notify you by email (if we have your email address) or through a prominent notice on the Site prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all privacy-related inquiries within 30 calendar days of receipt.